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Recruitment Business Partner

? City of London - Hybrid (2-3 days onsite)

? Permanent

About the Role

Impellam Group is seeking a Recruitment Business Partner to support the continued growth of a key MSP account within the City of London.

As a Recruitment Business Partner, you will act as the primary point of contact for hiring managers, ensuring all vacancies are fulfilled in line with agreed KPIs, SLAs, and compliance requirements. The role goes beyond BAU recruitment, requiring strong stakeholder engagement, commercial awareness, and proactive problem-solving to improve outcomes across the account.

Key Responsibilities

Act as the primary recruitment partner to hiring managers within an MSP onsite account
Manage the end-to-end recruitment process, from vacancy briefing through to offer and onboarding
Deliver a highly consultative, stakeholder-focused recruitment service
Proactively manage and challenge stakeholders in line with best practice
Partner closely with the Lorien sourcing team to drive direct sourcing strategies
Provide market insight, salary guidance, and recruitment intelligence to support hiring decisions
Ensure full adherence to client policies, SLAs, and data integrity requirements
Manage third-party agencies where applicable, including performance monitoring
Produce accurate MI and recruitment reporting
Identify opportunities to improve processes, outcomes, and stakeholder relationships
Act as a custodian of the Lorien brand, educating stakeholders on our offering and value

Skills We're Looking For

Previous recruitment experience, ideally within an MSP, RPO, or embedded onsite environment
Strong stakeholder management skills, with confidence engaging and challenging senior stakeholders
Excellent communication skills, both written and verbal
Analytical and methodical approach to problem-solving
Strong organisational skills with high attention to detail
Ability to work under pressure and manage competing priorities
Motivated, results-driven, and able to act decisively
Good IT skills and confidence using recruitment systems and reporting toolsIf you thrive in fast-paced MSP environments, enjoy building strong stakeholder relationships, and like being challenged to think commercially and proactively, this role will suit you.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age