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THIS POSITION IS INTERIM UNTIL SEPTEMBER 2025 -HYBRID ROLE 2 DAYS IN OFFICE/3 WFH

35 HOURS PER WEEK - MONDAY TO FRIDAY

Housing Association Central Support Services Team, are you looking for a Central Service Co-ordinator, you will have a commitment to excellent customer service and be a good team player who is also able to show initiative in a busy office environment.

You will be a well-organised person with an office background, able to work under pressure, use your own initiative, be attentive to detail, and be confident with problem-solving. It is essential to have first-rate customer service and IT skills including knowledge of Excel. You will need excellent communication skills to work collaboratively with internal and external customers and suppliers, ensuring you give the highest level of customer service at all times.

Central Service Co-ordinators are the shopfront of Estate Services and will handle all incoming and outgoing queries with utmost professionalism always in line with our values at the heart of decision making. Monitoring the quality of data input by operatives by routinely auditing records and reports to ensure accuracy, feeding in any issues or concerns to the relevant assistant Manager for resolution. Support Assistant Managers in ensuring compliance with all mandatory training requirements.

We want to create an inclusive environment where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities we serve.

If you have the passion, drive and skills listed above and are interested in working for an organisation that can really make a difference to people's lives, then please apply without delay!

Please ensure you send a full up to date CV with your application

RG Setsquare is acting as an Employment Business in relation to this vacancy