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Credit Controller - Permanent role
Birmingham City Centre (hybrid working)
Salary: £28-32k depending on experience

Are you a proactive and driven Credit Controller with a passion for building strong working relationships and making a real impact? We are working with a dynamic and fast-paced recruitment business located in the heart of Birmingham City Centre, and they are looking for a confident Credit Controller to join our growing finance team.

About the Role

As Credit Controller, you'll be at the forefront of our cashflow process-responsible for ensuring timely collections, resolving client queries, and working closely with consultants and management to drive accountability and results. This is a pivotal role requiring strong communication skills, attention to detail, and the ability to manage competing priorities.

Key Responsibilities

Proactively manage and reduce aged debt across a diverse client portfolio
Liaise with clients to resolve invoice queries and secure timely payments
Build and maintain strong working relationships with internal stakeholders, including recruitment consultants and managers
Provide regular updates on debtor performance and escalate key issues where necessary
Maintain accurate and up-to-date records of all credit control activity
Assist in month-end processes and reporting as required
Support continuous improvement in credit control processes and client onboarding

About You

Proven experience in a credit control or accounts receivable role
Excellent interpersonal and communication skills with a confident phone manner
Strong problem-solving ability, particularly around invoice disputes and query resolution
Able to build credibility and work collaboratively across departments
Highly organised with the ability to prioritise workload in a fast-paced environment
Working knowledge of accounting software and Microsoft Excel

What you'll get

A friendly, inclusive, and supportive office culture
Central Birmingham location with excellent transport links
Hybrid working
Competitive salary and performance-related bonus
Opportunities for professional development and career progression