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Commercial Account Handler - Stockport Salary: Up to £35,000 Hybrid

This role has come about as part of continued growth within a long-established, independent commercial brokerage based in Stockport. While the business operates nationally and works with some large corporate clients, the culture is still very much built around being supportive, collaborative, and doing the right thing by clients.

The brokerage has been around since the 1970s and has grown steadily rather than aggressively. A large proportion of the team has been with the business for a long time, which says a lot about how people are treated and how the business is run.

What You'll Be Walking Into

You'll be joining an established SME-focused team, supporting Account Executives and Directors with the day-to-day servicing of commercial clients. The role is very much a proper broking support position, covering renewals, MTAs, and new business quotations, with responsibility for accuracy, compliance, and client communication.

The work is varied and relationship-led. You'll be speaking regularly with clients and insurers, checking documentation, managing instructions, and making sure policies are set up correctly and on time. There is also scope to identify cross-sell opportunities where appropriate.

This is a business that takes standards seriously. Client care, compliance, and professionalism matter, but it's not a cold or overly corporate environment. The team works closely together, supports each other, and takes pride in doing things properly.

Acturis experience would be helpful, but it's not essential if you have solid commercial knowledge and are comfortable picking up systems.

The Type of Person This Suits

This role would suit someone with commercial insurance experience who enjoys being part of a team and takes responsibility for their work. You'll need to be organised, comfortable speaking on the phone, and confident managing multiple tasks at once.

They are looking for someone who:

Has experience handling commercial insurance policies
Understands renewals, MTAs, and new business quotes
Is client-focused and professional in their approach
Can work collaboratively and support colleagues when needed
Is comfortable working to FCA and compliance standards
Is open to continuing professional development, with support available
CII qualifications are welcomed but not essential, and the business is supportive of ongoing study.

What's on Offer

Salary up to £35,000 depending on experience
Hybrid role in Stockport
A stable, well-established independent brokerage
Supportive team with strong retention
Help with professional development and CII qualifications
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