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Job Title: Pre-Construction Administrator / Front of House
Location: Leicester
Salary: £26,000
Hours: Full-time

Role Overview
The Pre-Construction Administrator / Front of House will act as the first point of contact for visitors to Head Office, delivering a professional and welcoming experience while providing vital administrative support to the Pre-Construction team. This is a varied and fast-paced role, requiring excellent communication, attention to detail, and strong organisational skills.
The successful candidate will thrive in a dual-role environment, balancing reception duties with technical administration, ensuring samples, schedules, and documentation are accurately managed and shared across the business.

Key Responsibilities
Reception & Office Support

Welcomes and signs in all visitors, ensuring Head Office Health & Safety induction is completed
Answers and directs incoming telephone calls in a professional manner
Coordinates meeting room bookings and arranges refreshments or lunches as required
Manages courier bookings and maintains an up-to-date contacts list
Oversees the shared diary and provides general office support as needed
Maintains a professional and tidy front-of-house areaPre-Construction Administrative Support

Prints and files schedules to support the Pre-Construction team
Logs all incoming control samples from clients, tracking those loaned internally/externally and returned
Photographs and safely stores all control samples to prevent damage and ensure traceability
Labels and tracks outgoing samples, ensuring efficient storage and retrieval across all projects
Updates the HUB system with sample photos, approvals, new instructions, and schedule changes
Communicates regularly with the Pre-Construction team to share relevant updates and decisions
Manages deadlines and arranges couriers to avoid any sample delays
Carries out additional administrative duties as requested by the Line Manager
Works in line with company procedures and regulatory standards including ISO 14001, ISO 9001, and H&S protocolsCandidate Requirements

Experience in administration, reception, or customer-facing roles
Strong verbal and written communication skills
Proficiency in Microsoft Office, particularly Excel; experience with CRM systems or databases is advantageous
Excellent attention to detail with the ability to multitask and meet deadlines
Friendly, professional, and approachable demeanour
Ability to work independently and collaboratively within a team
Willingness to learn internal systems and support technical processesAdditional Information
This job description is intended as a general guide to the role and may be subject to change in line with business needs. The post-holder is expected to participate in any future reviews of the role and contribute to its development