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Operations Manager (In-Store Role) | Central London | Salary up to £37,000 | Retail

Are you an organised, hands on Operations Manager with a passion for operational excellence and retail? We're looking for a proactive and reliable Operations Manager to join an expanding retailer in Central London.

About the Role

As our Operations Manager, you'll take ownership of the stockroom and back-of-house operations, managing a dedicated team of up to 7 stockroom assistants. Your focus will be on ensuring that all stock processes, compliance and operations run smoothly and efficiently from deliveries and replenishment to organisation.

You'll also play a key role in supporting the sales floor during busy trading periods, working closely with store leadership to drive exceptional customer service and seamless operations.

Lead, manage, and develop a stockroom team
Oversee all stockroom operations, including deliveries, stock replenishment, stocktakes, and compliance
Maintain accurate stock levels and ensure efficient stock flow to the shop floor
Support the sales floor team during peak trade times (weekends, holidays, and promotional periods)
Collaborate with Store and Assistant Managers to ensure smooth day-to-day running of the store
Champion health & safety, cleanliness, and operational standards in all back-of-house areas
Identify opportunities to improve processes and increase efficiency

What We're Looking For

Previous experience in an operations, stock, or logistics role within a retail environment
Strong leadership skills with experience managing or supervising a team
Excellent organisational and time management abilities
A proactive, solutions-focused attitude
Comfortable working in a fast-paced, hands-on environment
Flexible and willing to support across all areas of the store when required

Why Join Us?

Be part of a supportive, high-performing team in a prime Central London location
Work in a dynamic retail environment where no two days are the same
Opportunities for personal development and career progression
Staff discounts and additional benefitsReady to take the next step in your retail career?
Apply now and bring your operational expertise to this flagship Central London store

Operations Manager (In-Store Role) | Central London | Salary up to £37,000 | Retail

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