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Multilingual Customer Experience Consultant (German & English Speaking)
Hybrid - London | £12.65 per hour + bonus (OTE)

Ready to bring your language skills to an exciting customer experience role? We're on the lookout for a German & English speaking Customer Experience Consultant to join a friendly, fast-paced team supporting lottery customers across Germany.

What you'll do:
Handle inbound calls, emails and live chats - no query too big or small!
Provide personalised support that makes every customer interaction memorable
Work flexibly across shifts between 8am - 8pm (Mon - Sat)

What you'll bring:
A great telephone manner and top-notch written communication
Strong customer service skills - with a problem-solving mindset
Good numeracy and literacy
Previous call centre experience is a bonus, but not essential

Why join?
Hybrid working with lots of flexibility
Supportive and fun team culture
Real opportunities for growth and progression
Make a real difference in customers' day-to-day experiences

Sound like your next move? Apply now and start creating exceptional customer moments!

INDCP