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Account Director – Venue Operations
Lead the team. Shape the strategy. Elevate the experience.
Salary: £80,000

We’re looking for a commercially minded, people-focused Account Director to oversee a high-profile venue and drive outstanding food, service, and operational performance.

You’ll lead a talented onsite team, manage full P&L, and work closely with key stakeholders to deliver exceptional customer experiences across retail, events, and hospitality. With a blend of strategic thinking and hands-on leadership, you’ll spot opportunities, improve standards, and inspire your teams to deliver their best—every day.

What you’ll be doing:

Leading and developing onsite teams

Owning financial performance and driving growth

Enhancing customer and stakeholder relationships

Overseeing food, beverage, conference, and event operations

Championing health, safety, and a positive workplace culture

What you’ll bring:

Strong operational leadership experience

Full P&L accountability

A passion for great food, service, and people

Clear communication and the confidence to challenge and improve

Ability to thrive in a fast-paced, high-demand environment

Ready to make your mark? Apply now and help take this venue to the next level.

Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites