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Workshop Manager – HGV Dealership (West Thurrock)
Salary: £55,000 + 10% Bonus
Hours: Monday–Friday, 08:00–17:00
Location: West Thurrock

Our client, a leading commercial vehicle manufacturer, is looking for an experienced Workshop Manager to lead a busy HGV workshop. This is a key leadership role with responsibility for technician management, workshop performance, and delivering an excellent customer experience.

What You’ll Do
Manage daily workshop operations and technician workload
Ensure all repairs and services are completed on time and to quality standards
Monitor and improve workshop productivity, efficiency, and profitability
Support customers with clear communication and problem-solving
Report on workshop KPIs and ensure accurate invoicing and documentation
Identify training needs and support ongoing staff developmentWhat We’re Looking For
Experience in an HGV workshop at Supervisor level or above
Strong leadership and people-management skills
Confident in planning, productivity management, and KPI reporting
Customer-facing experience with good problem-solving ability
Ideally a Level 3 HGV Technician qualificationIf you're an experienced workshop leader looking for the next step, we’d love to hear from you. Apply now