Login to Apply

Customer Service & Sales Advisor
Location: Coventry (on site)

Salary: £25,396.80 basic + great Commission (£27,800 OTE)
We are recruiting for a well-established business with a fun, friendly team looking for a Customer Service and Sales Advisor. With a generous commission scheme, this role blends customer service and sales, handling inbound calls and live chat enquiries.

Key Responsibilities - Customer Service & Sales Advisor

* Handle incoming calls and assist customers via live chat

* Offer impartial advice on various options

* Convert enquiries into bookings

* Update records in our CRM system

* Process amendments and cancellations for existing bookings

What Were Looking For - Customer Service & Sales Advisor

* A friendly, upbeat personality

* Strong experience in phone-based customer service or sales

* Excellent customer service skills

* Motivated and calm under pressure

* Great phone manner

* Availability Monday - Friday (9 am - 5.30 pm or 10.30 am - 7 pm), plus one in three Saturdays (9 am-5 pm)

What You'll Get - Customer Service & Sales Advisor

* Salary £25,396.80 basic + great Commission (£27,800 OTE)

* Birthday leave

* Agent rates on selected packages

* Free tea, coffee, and Pick & Mix sweets

* Generous workplace pension scheme

* Dress-down work environment

* Familiarisation visits

* Social events and fun team activities

* Free on-site parking and free gym membership

* Paid expenses for personal fitness challenges

* 50% discount on certain experiences

Apply now