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Heating Engineer

About Our Client

Our client’s mission is to be the trusted partner of choice to the social housing sector and wider public sector, delivering essential and affordable heating, energy efficiency, and compliance solutions.

They play a progressive and influential role in decarbonisation, consistently delivering for customers, employees, residents, and the environment. Safety, integrity, and respect are at the heart of everything they do.

Through high-quality, trusted solutions, our client focuses on improving energy efficiency, ensuring warm, safe, and compliant homes, and enhancing residents’ overall quality of life.

With a nationwide presence, strong regional and local relationships, and a commitment to outstanding service delivery, our client is well positioned as a trusted partner for both now and the future.

About the Business

Our client is a national organisation delivering market-leading heating and hot water solutions through a network of regional offices across the East of England and the Midlands. Their strategic positioning ensures comprehensive coverage and responsive, high-quality service to customers.

Due to continued growth, they are seeking an experienced Gas Engineer to join their busy team, carrying out servicing and repairs on domestic heating and hot water systems.

Role Overview

The Heating Engineer will be responsible for maintaining and repairing heating systems within domestic properties. You will ensure systems operate safely and efficiently, completing all repairs in a timely manner while delivering an excellent standard of customer service.

Key Responsibilities

* Carry out servicing, maintenance, and repair works across a variety of domestic properties within the region.

* Deliver high levels of customer care when interacting with clients and tenants, ensuring required quality standards are consistently met.

* Provide clear communication regarding work updates and progress.

* Accurately complete required documentation, both electronically and manually.

* Adhere strictly to Health and Safety legislation and company policies, including Risk Assessments, Safe Systems of Work, and COSHH regulations.

* Comply with stock ordering and auditing procedures to ensure required parts are available to complete works efficiently.

Key Skills & Requirements

* Essential gas qualifications including: CCN1, CENWAT, HTR1, CKR1 (minimum requirement).

* Willingness to participate in an out-of-hours rota, including evenings and weekends.

* A professional, approachable manner with the ability to build strong relationships with clients and tenants.

* Successful completion of all relevant pre-employment checks, including criminal record and reference checks.

Working Hours:
Monday to Friday, 8:00am – 5:00pm (1 hour lunch break), plus participation in the evening and weekend call-out rota.

What’s on Offer

* Company vehicle and fuel card

* Uniform and mobile device

* Support for professional development and qualifications

* Employee wellbeing programme, including occupational health and counselling support

* Service-linked annual leave entitlement

* Enhanced maternity and paternity packages

* Dental/Healthcare cash plan

* Cycle to Work Scheme

* Electric Vehicle Leasing Scheme

* Gender & Equality Working Group

* Internal development academy offering structured career progression

* Employee Voice programme

* Team social events and activities

* Employee recognition programme celebrating colleagues who embody company values

Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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