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About the Role

We are seeking a proactive and highly organized Office Administrator to join our team at the Thurmaston Office. This key role supports the Operations Teams in Leicester, ensuring the efficient day-to-day running of the office and contributing to a high standard of service delivery.

Key Responsibilities

* Provide comprehensive administrative support to the Operations Teams.

* Maintain and update internal databases such as RADAR, SAGE, Webroster, and Nourish.

* Manage and track training records for all staff.

* Schedule and coordinate interviews, supporting the recruitment team to ensure new starter compliance and manage the recruitment pipeline.

* Take accurate minutes at meetings and distribute them promptly.

* Liaise with the payroll team to process staff and service user mileage, training payments, etc.

* Collate weekly hours data and populate organisational reports and systems.

* Maintain efficient records management systems, ensuring GDPR compliance.

* Professionally manage incoming/outgoing telephone calls and emails, logging and redirecting as necessary.

* Handle and log incoming and outgoing post across the office.

* Greet and assist office visitors.

* Order and manage office supplies and stationery requests.

* Provide admin support to the Registered Area Manager and Team Managers.

* Support Team Managers in monitoring budget plans for Supported Living services. Maintain files and correspondence related to utility bills for Supported Living services.

Required Skills and Experience

Essential:

* GCSEs in English and Maths (or equivalent).

* Proven experience in an administrative or secretarial role.

* Strong IT skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams, PowerPoint).

* Experience using Sage or similar finance/payroll systems.

* Excellent telephone manner and strong verbal communication skills.

Desirable:

* Experience of taking and distributing meeting minutes.

Personal Attributes

* Highly organized with strong time management skills.

* Excellent communication, both written and verbal.

* High level of accuracy and attention to detail.

* Flexible team player with a proactive attitude.

* Understanding and respect for confidentiality.

* Willingness to undertake ongoing training and personal development