Helpdesk - out of hours

Newcastle, Tyne and Wear
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Branta are looking for flexible and reliable Helpdesk Operative to join our Out of Hours team, working 3–4 night shifts per week.

The Role:

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Answering incoming calls and logging queries

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Providing support and resolving customer requests where possible

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Escalating issues to the appropriate teams when required

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Ensuring accurate records and communication throughout

Shift Pattern:

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Between 18:00 – 08:00 (varied shifts)

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Must be prepared to work some weekends

What We Offer:

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£12.60 per hour + additional night shift allowance

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Full training provided

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Supportive, small-team environment

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Flexible shift rotation

About You:

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Excellent communication skills

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Confident handling calls and queries

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Flexible and able to adapt to changing schedules

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Reliable and team-oriented

This role could suit students or individuals looking for flexible night shifts with the opportunity to develop helpdesk and customer service skills.

Apply online now or contact Astrid Camacho at Branta Recruitment for more information

Job Info
CV-Library logo
Job Title:
Helpdesk - out of hours
Company:
CV-Library
Location:
Newcastle, Tyne and Wear
Salary:
£24000 - £27000 Per annum Pension, overtime, healthcare
Posted:
Sep 24th 2025
Closes:
Oct 25th 2025
Sector:
Property Services
Contract:
Permanent
Hours:
Full Time
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