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The National Account Manager (NAM) is responsible for managing and developing strategic relationships with key national retail or corporate accounts to drive sales growth, increase market share, and maximise profitability. This role requires a blend of strategic thinking, customer relationship management, and commercial acumen.
You will ideally come from a construction/retail/FM background.
Key Responsibilities;
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Develop and implement strategic account plans to achieve sales targets and long-term growth for key national accounts.
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Build and maintain strong, long-lasting customer relationships with key decision-makers and influencers.
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Act as the lead point of contact for all matters specific to assigned accounts.
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Negotiate contracts, pricing, promotions, and service agreements in line with company policies.
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Monitor sales performance and identify areas for improvement.
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Collaborate with marketing, supply chain, finance, and other departments to ensure customer needs are met.
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Forecast and track key account metrics (e.g., monthly/quarterly sales results and annual forecasts).
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Ensure timely and successful delivery of solutions according to customer needs and objectives.
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Identify new business opportunities within existing accounts and support onboarding of new national accounts.
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Attend customer meetings, and industry events as required
Skills & Experience Required;
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Proven experience (typically 5+ years) in account management, preferably in a national or key account role.
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Strong knowledge of [FM, retail, construction].
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Exceptional negotiation, communication, and interpersonal skills.
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Demonstrated ability to communicate, present, and influence credibly at all levels of the organisation.
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Strong analytical skills and proficiency in using CRM systems and Excel.
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Strategic thinking and a customer-first mindset.
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Ability to manage multiple projects simultaneously and meet deadlines.
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Willingness to travel nationally as needed.
This is a brand new role now available due to growth and a fantastic chance to join a well known, UK wide company.
Company car provided