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Customer Service Advisor

Location: Banbury Salary: Up to £27,000 DOE Employment Type: Full-time, on-site Industry: Food Manufacturing

About the Role

A fantastic opportunity has arisen for a Customer Service Advisor to join a well‑established business within the food sector. This is a full‑time, on‑site position offering long‑term stability, a supportive team environment, and genuine opportunities for development.
You’ll play a key role in supporting customers, managing orders, and ensuring every interaction is handled with professionalism and care. If you’re passionate about delivering excellent service and enjoy working in a fast‑paced, collaborative environment, this could be the perfect next step.

Key Responsibilities

Respond to customer enquiries via phone and email
Process and manage customer orders accurately
Resolve issues and complaints with a customer‑focused approach
Maintain a friendly, professional telephone manner
Support overall customer satisfaction and retention
Work closely with internal teams to ensure smooth service deliveryWhat We’re Looking For

Experience in Customer Service or Customer Support
Strong communication and interpersonal skills
Confident, professional telephone manner
Ability to work effectively as part of a team
Problem‑solving mindset and attention to detail are essential in this role
Experience within the food industry is beneficial but not essentialWhy Apply

Competitive salary up to £27,000 DOE
Monday to Friday office hours
Supportive, collaborative team culture
Opportunities for growth within a stable and respected industryWhy This Employer Stands Out

This organisation is known for genuinely looking after its people. Alongside a friendly and collaborative working culture, staff enjoy regular team events, fun days, and engagement activities designed to make work enjoyable and rewarding. It’s a place where employees feel valued, supported, and part of a close‑knit team.If you are looking for a new opportunity… why wait. APPLY TODAY