Login to Apply

Job Vacancy: Customer Service Advisor – Plant Hire Industry ?

? Location: Hixon
? Job Type: Full-time-Permanent

? Salary: 26-28.5k depending on experience
? Start Date: ASAP

Are you passionate about delivering excellent customer service? Do you have experience in a fast-paced environment and an interest in construction or plant hire? Join our growing and leading provider in the plant hire industry!

? About the Role:

As a Customer Service Advisor, you'll be the first point of contact for customers — helping them with equipment hire, handling enquiries, and ensuring smooth service from start to finish.

? Key Responsibilities:

*

Handle incoming calls, emails, and walk-in enquiries

*

Provide hire quotes, availability checks, and equipment recommendations

*

Process bookings, returns, and payments accurately

*

Liaise with the transport and operations teams to coordinate deliveries

*

Build strong customer relationships through friendly, efficient service

*

Resolve issues and complaints professionally and promptly

✅ Requirements:

*

Previous experience in customer service (plant hire or similar industry preferred)

*

Strong communication and problem-solving skills

*

Good IT skills (experience with hire or CRM systems a plus)

*

Ability to multitask and remain calm under pressure

*

A proactive, can-do attitude with attention to detail

? What We Offer:

*

Competitive salary & benefits

*

Full training

*

Friendly and supportive work environment

*

5 weeks holiday plus bank holidays

*

Xmas shut down

If this interests you, please call or click apply