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Job Title: Office Administrator
Location: Finneston

Reports To: Managing Director
Salary: £28K

About Our Client
We are working with a leading business in the supplies solutions sector, known for delivering innovative and sustainable products to clients across multiple industries. Their focus on quality, customer service, and eco-friendly practices sets them apart in the market.
Role Overview
Our client is seeking a proactive and detail-oriented Office Administrator to support their busy office operations and ensure smooth day-to-day functioning. This role involves managing administrative tasks, coordinating with clients, and assisting with order processing.
You will play a key part in maintaining excellent customer relationships and supporting their mission to deliver sustainable packaging solutions.
In addition, you will be expected to contact lapsed customers in order to re-engage and increase orders.
Key Responsibilities
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Process customer orders and update internal systems - MERLIN
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Maintain accurate records of deliveries and stock levels
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Liaise with clients to provide updates and resolve queries promptly
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Support the sales team by following up with existing and lapsed customers
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Assist with general office duties, including managing supplies and scheduling
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Assisting the Managing Director with PA Support.
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Organising for any MOT's/Servicing of Vans required in a timely manner to ensure no downtime in deliveries.
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Ensure compliance with company policies and sustainability standards
Skills & Experience
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Strong organizational and time-management skills
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Excellent attention to detail and accuracy
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Previous experience in office administration (experience in packaging or manufacturing is a plus)
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Proficient in Microsoft Office and CRM systems
Personal Attributes
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Customer-focused with strong communication skills
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Proactive and able to work independently
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Team player with a positive attitude

Working Hours
Monday to Friday, 8:30 am - 5:30 pm (flexibility available)