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New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.

Support Practitioner - Dispersed Services

Have you had experience working as a housing support worker? Do you hold the necessary skills to empower, coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a Support Practitioner to join our fantastic dispersed team based from our head office in Liverpool.

You will be supporting vulnerable residents / refugees via a trauma aware, strengths-based program of empowerment and confidence-building; Enabling them to personally grow, develop and achieve their personal goals within safe and comfortable environment, whilst working towards greater independence and a more permanent housing solution.

Key Responsibilities of a Support Practitioner - Dispersed Services

To provide advice and assistance to individuals who are homeless or at risk of homelessness.

To provide daytime visits, encompassing housing-related support and tenancy sustainment and to clients within New Start’s Dispersed Service.

To operate within the remit of New Start’s service specification, delivery model and contractual obligations.

To work within allocated time-frames for facilitating move-ins, as per the applicant’s priority status.

To ensure all new clients to the service receive a full and comprehensive induction of the property and the support service which will run parallel to the tenancy.

To devise and implement a Service Plan between the worker and the Service User to map out the immediate support actions requiring intensive assistance, which will provide the foundations for resettlement planning.

To work as part of the main Service Plan with clients to register with Property Pool Plus and develop a realistic resettlement aiming for, where appropriate, a 6-month resettlement outcome.

To support clients to resolve debt issues.

To support clients to access voluntary work, training and work-based learning opportunities that will assist them with securing future employment.

To support clients with family mediation.

To create, manage and maintain Service User files, and ensure that all relevant documentation is completed to the highest standards, and within agreed timescales.

?????To initiate and carry out regular case reviews as required ensuring clients are on the right path to achieve their potential.

To provide refugees, especially those who are highly vulnerable or have complex needs, with specialist advice on housing options and welfare rights.

What we have to offer

Competitive Salary of £25350 

Mon - Fri 37.5 hours per week

A contributory pension scheme

22 Days annual leave.  Rising by 1 day per year's service

An online bespoke Mandatory training package including a wide range of additional resources to support your development

A range of learning and development opportunities up to and including Level 5

Medicash

If you believe you are the right candidate for the role as our Support Practitioner, then please click ‘apply’ now! We’d love to hear from you.

This post is subject to enhanced DBS criminal record disclosure