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Customer Service Advisor (Temporary 6 Months)

37 hours per week

Salary up to £25,400 per annum

Benefits include company pension scheme & private healthcare

Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team.

The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact. You will be fielding a wide variety of enquiries from tenants, applicants and external customers and take a proactive approach to ensuring high customer satisfaction.

To be successful in a Customer Service Advisor role, the skills/ability you will need are:

* Experience of working in a Customer Service/contact centre environment.

* Ability to always maintain a high degree of confidentiality when dealing with sensitive information.

* Excellent attention to detail and accuracy.

* The ability to multi task

* Excellent IT skills, especially Microsoft Outlook, Word and Excel.

* Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.

* Able to work from our head office at least twice a week following the initial training period.

The closing date for applications is 3 November 2025

We welcome applications from all sections of the community.

Apply now - Customer Service Advisor