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Court Usher - Old Bailey (Temporary)

Employer: HMCTS via Brook Street
Location: Old Bailey, Central London (on-site, 5 days per week)
Salary: £13.78 per hour
Contract: Full-time, Temporary till 31/05/26 with a view to extend
Hours: Monday to Friday, 9:00am - 5:00pm (37 hours per week)

About the Role

Brook Street is recruiting a Court Usher to support court operations at the Old Bailey. This role is central to the smooth and professional running of court hearings and offers valuable experience within the public sector.

Key Duties and Responsibilities

Courtroom preparation and management: Open, close, and prepare courtrooms to ensure hearings run smoothly and on time.

Court user support: Escort and assist witnesses, jurors, legal professionals, and members of the public throughout their court visit.

Case and hearing coordination: Call cases, announce parties, and support the orderly flow of hearings.

Court records and attendance: Record hearing times, complete court records, and track attendance of parties.

Witness and jury support: Swear in witnesses, administer oaths, and support jury deliberations when required.

Remote hearing support: Assist with hearings conducted via live streaming and the Court Video Platform (CVP).

Enquiries and communication: Respond to enquiries from court users and the public in a calm and professional manner.

File and document handling: Manage court files, including distribution, copying, and secure disposal of documents.

Administrative support: Provide general administrative and operational support in line with HMCTS procedures.

Experience & Skills Required

Experience in a customer-facing or public-facing role, dealing directly with members of the public

Professional, polite, and confident communicator

Calm, tactful, and sensitive in challenging or emotional situations

Well organised with good attention to detail

Able to work independently and as part of a team

Basic IT skills, including Microsoft Office

Pre-Employment Checks

Successful candidates will be subject to DBS, employment, education, address, and reference checks.

Due to the volume of applications, only shortlisted candidates will be contacted. If you have not heard from us within two weeks, please assume your application has been unsuccessful.

How to Apply

Apply online or contact Basheer Dawoud at
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Please include your CV, mobile number, and the role title in your application.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group