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Are you passionate about technology? Do you thrive in a dynamic environment where innovation is key? Are you looking for an opportunity that can elevate your IT career? We are currently looking for an enthusiastic IT Technician to join our busy team in Westerham - TN16.
As an IT Technician, you will play a vital role in supporting our IT infrastructure, catering to both local and remote users across our EMEAA operations. Your responsibilities will include managing helpdesk queries, maintaining IT systems, and documenting processes to ensure seamless day-to-day IT operations. You will be integral in troubleshooting issues, implementing solutions, and educating users on new technologies, making a significant impact on our team's effectiveness and efficiency.
Hours of Work: This is a permanent, full-time position.
IT Technician Requirements:
Experience with Microsoft Server (install, AD, remote admin, configuration, security)
Basic knowledge of networking and switch configuration
Experience with Windows 10/11 and the Microsoft 365 suite (including Teams)
Understanding of VLANs, firewalls, VCenter, backup systems, antivirus, print servers, and VoIP systems
Excellent problem-solving skills and a proactive, solutions-focused mindset
Ability to multitask and remain calm under pressure
Two or more years of relevant education (ideally in Computer Science)
Two or more years of experience in a similar IT support role
Strong communication and interpersonal skills to support users at all levelsIT Technician Benefits:
33 days holiday (inclusive of Bank Holidays)
Annual Incentive Plan Bonus Structure
Health & Wellbeing Programme + Health Cash Plan
Life Assurance & Pension Plan
Flexible Working Model
Employee Assistance Programme
High Street Reward Scheme
Eye Care Support for Frequent Screen Users
Refer a Friend Programme
Free Parking
Employee Recognition ProgrammeMeet the Organisation: Who We Are and What We Do
Fortune Brands Innovations is a US-based company listed on the New York Stock Exchange, renowned for our diverse portfolio of high-quality kitchen and bathroom brands. Our commitment to design, innovation, and craftsmanship is reflected in the exceptional products we deliver. With over 600 dedicated employees and a new state-of-the-art facility at the i54 Business Park in Wolverhampton, we're excited to continue expanding our influence in the industry.
If you think you are suitable for this IT Technician role, please apply now! Don’t miss the chance to be part of a team that’s shaping the future of technology in the home improvement sector