Login to Apply

Customer Care Operative Required – Defect Repairs- Mostly A1 & M1 Corridor – Up to £45K + Van + Package

Invision are currently representing a leading Construction company who are recruiting for a Customer Care Operative to carry out warranty repairs on new build properties across the M1 & A1 Corridor.

Key Duties:

* Liaising directly with the aftercare / customer service teams in relation to defects that require immediate repairs and response.

* Experienced in repairing defects, which includes (but not limited to): carpentry work, doors, kitchens, plumbing and pipework, wall and floor tiling and all concrete repair work and minor roof repairs

* Carrying out repairs of defects within occupied buildings and live environments.

* Liaising with the Customer service teams, updating them on progress of works carried out.

* Carrying out repairs of defective work with the high possible regards to health and safety, ensuring compliance to health and safety at all times.

* Ensure works are completed as soon as possible on the first visit, if this is not possible then liaise with the customer service teams in order to draft in a specialist if required.

* Communicating with client representatives in a polite and professional manner.

* Upholding the image of the company maintaining a professional and smart appearance at all times.

Key Requirements:

* Minimum 3 years’ experience.

* Working for a national housebuilder / developer would be advantageous

* Professional etiquette and appearance.

* Happy to travel into London

What is in it for you?

* A basic Salary up to £45,000

* All travel fully paid for via Company Fuel Card / allowance

* Company Vehicle & Tools Provided

* Contributory Pension Scheme.

* Private Healthcare Plan.

* Performance Related Bonus starting at 4% of basic salary.

* Life Cover Scheme

* 25 Days annual leave per year