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Tasks will include:

* Preparation of applications including taking instructions and making online applications – this requires significant levels of client contact;

* Providing telephone advice and able to undertake outreach work when required;

* Remaining aware of all relevant rules, policies and best practice affecting all aspects of welfare and debt advice with a working knowledge of how to support with issues relating to family, employment, housing;

* Proactive management of casework, advice to clients and general service delivery, ensuring the highest standards are consistently met; and

* Build up a network of partners, including statutory authorities such as local authorities.

Requirements

Applicants must:

* Be qualified as a solicitor;

* Does not have to be Tamil speaking

* Be willing to be based in the office for the duration of their employment;

* Possess excellent communication skills, both written and oral;

* Be comfortable with using Microsoft Office and the online system for welfare and debt advice work;

* Demonstrate high levels of analysis; and

* Have experience of client contact and care and previous experience in this field of work.

Desirable:

* Candidates with experience or knowledge of advocacy are preferred