Customer Support Administrator 12mth FTC

Leeds, West Yorkshire
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Are you a self-motivated administrative individual, with an eye for detail who takes a pride in their work? If so, we want to hear from you!

Optimum Recruitment Group are proud to be working exclusively with a brilliant business based in Wetherby who are currently recruiting for a Customer Support Administrator to join the team, for 12 months to cover a maternity leave requirement (with potential to go permanent).

Your primary objective will be working within the commercial administration team providing all-round administrative and customer support to the activities of the commercial teams.

You will:

* Provide telephone support and ensure incoming calls are answered as quickly as possible during busy periods

* Proactively support and embed a generative safety culture.

* Enter enquiries and bookings onto WS5 system.

* Enter data and provide quotations from WS5 for the commercial team.

* Produce reports and correspondence as and when requested by customers and the commercial team.

* Ensure job completions are processed accurately with attention to detail on the paperwork and on time for invoicing purposes when required.

* Ensure inter group and internal movements are processed correctly with attention to detail on the paperwork when required.

* Ensure internal transactions are processed on a regular basis.

* Ensure correct procedures are always followed.

* Carry out incidental office duties.

* Undertaking specific projects if required.

* Any other reasonable duties as and when required.

To be successful in this role, you need to be able to demonstrate the following skills and experience:

* Demonstrable administration experience.

* Excellent communication skills.

* Strong computer-based skills and operating systems including Microsoft Excel, Word and Outlook.

* Ability to focus on detail and complete administrative duties to tight deadlines.

* Experience of and ability to work in a methodical, organised and systematic manner.

* Skilled in working within deadlines whilst being flexible and confidently prioritising tasks.

Salary up to £26k dependant on skills and experiences plus a generous benefits package and a clearly defined hybrid policy

Job Info
CV-Library logo
Job Title:
Customer Support Administrator 12mth FTC
Company:
CV-Library
Location:
Leeds, West Yorkshire
Salary:
£23000 - £26000 Per annum plus benefits and hybrid working
Posted:
Aug 22nd 2025
Closes:
Sep 22nd 2025
Sector:
Administration
Contract:
Contract
Hours:
Full Time
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