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ICT Engineer

Location: Cheltenham | On-site

Salary: £30,000–£35,000 per annum

Benefits: Pension, generous holiday allowance, free lunches during term time, professional development support

Our client, a leading organisation within the education sector, is hiring an ICT Engineer to support and develop a busy, modern IT environment. This role plays a key part in ensuring reliable, secure, and forward-thinking technology services that underpin both learning and business operations.

This is an opportunity to work in a varied, hands-on role where technology is central to day-to-day delivery, with scope to contribute to infrastructure improvements and longer-term ICT strategy.

What you’ll do

Maintain and support the organisation’s core ICT systems and infrastructure

Take ownership of server and network-related issues, including proactive maintenance

Act as an escalation point for complex technical incidents

Carry out root-cause analysis and implement long-term fixes

Support and mentor junior members of the ICT team

Work on ICT projects and system improvements throughout the year

Liaise with third-party suppliers where required

You’ll work closely with teaching staff, operational teams, and senior stakeholders to ensure technology supports both educational delivery and wider organisational needs.

What we’re looking for

Experience in a busy IT support or ICT engineering environment

Strong technical skills across Windows-based systems and networks

Exposure to Microsoft 365, Azure AD, and virtualised environments

Experience supporting a mix of devices (Windows, Apple, mobile devices)

A proactive, customer-focused approach to IT support

The ideal candidate will be organised, resilient, and comfortable working in a fast-paced, people-focused environment, with a genuine passion for technology and continuous improvement.

Why join?

A varied role with real impact across the organisation

Supportive team environment with opportunities to develop

Involvement in infrastructure and improvement projects

Stable, long-term opportunity within a well-established organisation


Apply now to play a key role in delivering reliable, high-quality ICT services