Login to Apply

At Azenta Life Sciences, a global leader in the life sciences arena and operating offices worldwide, the trajectory of our future is shaped by fresh ideas, cutting-edge technologies, and innovative perspectives.

Our Customer Service team is looking for a new talent, starting at the earliest possible time as Customer Service Coordinator.

Location: Takeley

Permanent, full-time employment

What You Will Do

Provide technical and administrative support to customers.

*

Online order submissions

*

Sample collections

*

Sample/order non-conformances

*

Invoicing and other customer queries

*

Barcode orders

*

Management of dropbox network

*

Onboarding/training of new customers with respect to the ordering portal

Support with sample shipments to our other global facilities.

Gathering customer feedback and recording within company database.

Ensure correct people/departments are made aware and kept up to date on all relevant customer issues.

What You Will Bring

*

Previous experience in a customer service centric position.

*

Ability to speak French or German would be advantageous.

*

Knowledge of biology or genetics is an advantage.

*

Proficient with computers, systems, and Microsoft Office.

Our Offer

*

Become part of a company that makes a positive contribution to launching groundbreaking scientific developments and therapies.

*

Contribute to innovative cell therapies and be a part of revolutionary cancer therapies.

*

Take advantage of the operational opportunities in a growing, modern, and innovative company within the health care/life science industry.

*

Experience an intensive exchange of experiences and close cooperation in a worldwide network with our customers, friends, and partners.

*

After your initial training, you will receive regular training and further education opportunities that are tailored to your needs.

*

Positive corporate culture and practiced teamwork across all locations.

Our other benefits include:

*

Private Medical Insurance.

*

Employee Assistance Programme.

*

Company Pension

*

Azenta Employee Stock Purchase Plan (ESPP).

*

Profit sharing

*

LinkedIn Learning cooperation.

EOE M/F/Disabled/VET