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Customer Service/Administration Assistant
based in Claygate
£28-30,000

Our client is seeking a detail-oriented and motivated Customer Service Administrator to support customer account operations and provide administrative assistance to the wider team. This role is perfect for someone organised, accurate, and confident working with Excel to produce reports and support the Commercial Manager.

Key Responsibilities

Create and set up new customer accounts in internal systems and websites
Verify customer information and ensure all required documentation is complete and accurate
Maintain and update customer records as needed
Assist the customer service team by answering calls and emails
Perform general administrative tasks such as filing and scanning
Prepare reports in Excel, using functions such as VLOOKUPs and Pivot Tables
Support the Commercial Manager with data analysis, reporting, and other administrative tasks
Provide additional clerical support to the team as required
Requirements

Previous experience in administration or office support
Strong attention to detail and accuracy,
Good Excel skills,
Good communication and interpersonal skills
Organised, reliable, and willing to learn
Ability to work well in a team and manage tasks independently

Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.
 
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Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer