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We are looking for a proactive Administrator to support the business in maintaining high standards across product quality, ethical compliance, consumer care, and supplier assurance. This is a hands-on role with varied responsibilities, working closely with internal teams and external suppliers.
Key Responsibilities:
* Support quality and compliance activities across products and suppliers
* Assist with ethical programmes such as B Corp and SEDEX
* Maintain records, trackers, and databases for certifications and audits
* Log and manage consumer complaints and follow-ups
* Liaise with suppliers to support issue resolution
* Assist in supplier audits and internal quality reviews
* Ensure product information and external communications are accurate
Experience & Requirements:
* Administration or quality support experience
* Organised with attention to detail
* Confident in Microsoft Office (especially Excel)
* Good communication skills
* Able to manage multiple tasks independently
* Experience with ethical compliance or sustainability programmes
* Familiarity with supplier audits
* Knowledge of product quality or regulatory compliance
Why Apply?
* Hands-on, varied administrative role
* Collaborate with internal teams and external suppliers
* Contribute to ethical and sustainable business practices