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Domiciliary Care Branch Manager
Location: Aylsham Area, Norfolk
Salary: £45,000 per Annum + Bonus
Hours: Full Time

PSR Solutions is proud to be working in partnership with an award-winning and respected provider of high-quality domiciliary care services. We're seeking an experienced and driven Branch Manager to lead their brand-new home care branch and play a vital role in shaping its success from the ground up.

This is an exciting opportunity for a passionate care professional to take ownership of service delivery, grow the business, and lead a team committed to improving lives in the community.

Role Overview

As Branch Manager, you'll oversee the daily running of the service-ensuring quality care is delivered, care plans are effectively managed, and staff are supported to provide person-centred support that enables clients to live independently at home.

Key Responsibilities

Lead the setup and day-to-day management of the new branch
Recruit, train, and supervise care and office staff
Ensure full compliance with CQC and industry regulations
Coordinate care delivery, scheduling, and client intake
Conduct client assessments and develop tailored care plans
Build relationships with clients, families, and external partners
Monitor KPIs and financial performance to drive growth and identify opportunities for business development
Handle feedback and resolve issues to maintain high client satisfaction
Represent the branch within the community and at local events
Implement quality assurance measures and continuous improvement initiativesRequirements

Previous management experience within domiciliary care is essential
NVQ Level 4/5 in Health & Social Care (or equivalent)
Strong knowledge of CQC standards and regulations
Excellent leadership, communication, and organisational skills
Full UK driving licenceBenefits

Excellent performance related bonus - you will be rewarded as the branch hours increase
Comprehensive training programmed & career progression
Employee Assistance & Blue Light Card SchemeIf you're a motivated care professional looking for a new challenge and the chance to lead a service from day one, we'd love to hear from you.

Apply today or get in touch with Shaheena @ PSR Solutions for a confidential discussion.

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