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Operations Manager

Location: TW15 – London Commuter Belt
Hours: Full-Time
Salary: Starting salary £50,000 per annum (depending on experience- could be flexible for more for more experience)
Vehicle Provided

About the Role

We are recruiting on behalf of a well-established water cooler and coffee supplies company delivering high-quality hydration and refreshment solutions to commercial clients across the UK.

This is a hands-on Operations Manager role overseeing two small, busy London depots. The role suits someone who enjoys being close to the operation, leading from the front, and getting involved in day-to-day activity when required. You will play a key role in ensuring smooth logistics, efficient service delivery, and high customer satisfaction within a fast-paced, practical environment.

Key Responsibilities

* Oversee and coordinate daily operations across two small depots, covering logistics, warehousing, delivery, and service teams

* Take a hands-on approach to managing driver schedules, route planning, and vehicle maintenance to ensure timely and efficient deliveries

* Lead, motivate, and support a small team of drivers, Sani drivers, and service engineers, stepping in when needed to keep operations running smoothly

* Maintain accurate stock control and ensure smooth order fulfilment for water coolers, coffee machines, and consumables

* Identify and implement practical process improvements suited to a small-depot environment

* Ensure compliance with health & safety standards and operational best practices

* Work closely with customer service and accounts teams to resolve operational issues quickly and effectively

* Monitor KPIs and operational performance, taking ownership of results and improvement actions

About You

* Proven experience in operations, logistics, or service management, ideally within the water cooler industry, FMCG, distribution, or facilities management

* Comfortable managing small depot operations where flexibility and adaptability are key

* A visible, approachable leader who enjoys being on the floor and supporting the team

* Strong organisational and problem-solving skills

* Confident communicator who works well across departments

* Proactive, resilient, and not afraid to roll up your sleeves

What’s on Offer

* Salary: Starting £50,000 per annum (flexibility around salary depending on exp)

* Company vehicle provided

* Full-time, permanent role

* Opportunity to take ownership of operations within a growing, entrepreneurial business

* Supportive, down-to-earth working environment

Please send your CV without delay