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Sales Admin and Support Assistant

Location: Kent

Terms: Permanent | Full Time

Hours: Monday - Friday | 08:45-17:15 (1-hour lunch)

Candidate Requirements

Confident, customer-oriented, and experienced in a sales or project-support environment
Strong telephone manner and professional communication skills
Calm and focused under pressure, able to multitask effectively
Responsible, reliable, and self-motivated
Organised and methodical with excellent attention to detail
Strong problem-solving skills and ability to make sound decisions
Proficient with MS Word/Excel; able to learn bespoke systems
Knowledge of Sage200 (S.O.P.) and export procedures is advantageous
Previous experience in project management, account management, or sales support is highly desirable

About the Role

We are seeking a confident, customer-focused Sales Admin and Support Assistant with a strong sales or project management background. You will be a key point of contact for our customers and support the Sales Team by managing enquiries, processing orders, and providing excellent service under pressure.

The ideal candidate is proactive, organised, and able to handle multiple priorities while maintaining professionalism and calmness in a busy environment. Strong communication skills and the ability to build relationships with clients-new and existing-are essential.

Key Duties & Responsibilities

Act as the first point of contact for telephone and email enquiries
Confidently obtain accurate information from callers and direct them appropriately
Support the Sales Team by raising quotations, processing orders, and following up on projects
Maintain accurate records, filing, and archiving
Learn our product range and basic wiring information to assist customers effectively
Manage multiple tasks and priorities while maintaining attention to detail
Assist with ad-hoc tasks and support the team in resolving issues efficiently

Apply now

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