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We’re Hiring: Senior Performance and Improvement Officer

Location: Edinburgh
Duration: 12 weeks with possible extension
Rate of Pay: Grade 7 – £20.83 per hour
Hours: Monday – Friday 36 hours per week

? Make a Real Impact in Operational Services

Are you passionate about using data to drive meaningful change? Do you want to play a key role in improving frontline services for the public? We're looking for a talented and motivated Senior Performance and Improvement Officer to join our team and help transform how performance, data, and business intelligence support service delivery.

This is a fantastic opportunity to lead the deployment of Power BI, improve data quality, and support business-critical decision-making across our high-profile, complex Operational Services division.

? What You’ll Be Doing

As a key member of the Business Improvement Team, you’ll:

Lead the roll-out of Power BI within Operational Services.
Improve the quality and accessibility of performance data across departments.
Design and deliver interactive dashboards that support both day-to-day management and strategic planning.
Support business improvement projects to enhance customer service, increase efficiency, and reduce costs.
Audit and analyse internal processes and data to identify opportunities for improvement.
Work closely with service areas and corporate teams to ensure performance insights are clear, actionable, and aligned with our strategic priorities.

? What We’re Looking For

We’re seeking someone with a strong analytical mindset and excellent communication skills — someone who can turn complex data into clear, compelling insights that drive action.

Essential Skills & Experience:

Proven expertise in Power BI, including dashboard creation, DAX, and data modelling.
Strong knowledge of data profiling, cleansing, and validation techniques.
Familiarity with data governance frameworks and best practice.
Experience integrating multiple data sources to create cohesive reporting tools.
Ability to identify and resolve data inconsistencies and ensure data quality.
Skilled in engaging stakeholders to assess reporting needs and data requirements.
Experience in delivering or supporting business improvement initiatives.

? Why Join Us?

You’ll be part of a supportive, forward-thinking team committed to making services work better for everyone. You’ll have the opportunity to:

Influence high-impact decisions at all levels.
Work across a diverse range of services.
Drive innovative use of data and technology in the public sector.
Help shape the future of performance and improvement within local government.

? Apply Now!

Ready to bring your Power BI expertise and data-driven mindset to a role where you can truly make a difference?

? Apply today to join a team that’s transforming how we deliver services for the better