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Quality Coordinator | Tiverton | Manufacturing and Production | Up to £29,000 | Excellent benefits package

Are you a detail-driven quality professional looking to join a well-established and respected manufacturing business in Tiverton? I am currently recruiting for a Quality Coordinator to support a busy Quality Department within a growing and customer-focused organisation.

This is an excellent opportunity for a proactive Quality Coordinator who thrives in a busy environment and enjoys working across departments to drive quality standards and customer satisfaction.

The Role

You will play a key role in supporting quality processes and ensuring customer expectations are consistently met. Your responsibilities will include:

Processing and chasing customer complaints and supporting investigations
Managing all customer returns and coordinating related documentation
Inspecting returned products for suitability to return to stock
Assisting with containment activities and inspection of non-conforming parts
Completing and maintaining weekly Quality KPI data
Supporting the wider Quality team with administrative and inspection tasks

This is a hands-on role combining clerical accuracy with practical inspection duties, requiring strong organisation and the ability to manage multiple priorities.

Key Skills & Experience Required

Basic experience using metrology equipment
Working knowledge of spreadsheets (Microsoft Excel)
Familiarity with ERP systems
Awareness of ISO9001 standards
Strong written and verbal communication skills
Advanced Microsoft Office skills
Excellent organisational and time-management ability
Comfortable working independently as well as with cross-functional teams

The Ideal Candidate

The successful Quality Coordinator will be methodical, proactive and confident communicating across departments and with customers. You will be comfortable analysing data, handling documentation, and supporting technical investigations.

What's on offer:

25 days holiday plus bank holidays
Healthcare cashback scheme
Local and national retailer discounts
Career progression and ongoing professional development
Death in service (after qualifying period)
Long service awards and seasonal events
Overtime opportunities paid at a premium

If you are looking for a position where you can make a tangible impact within a supportive and professional environment, this Quality Coordinator opportunity could be the next step in your career