Login to Apply

We are seeking a highly motivated and experienced Senior Account Manager to join our client’s well-established Accountancy Practice. This role is pivotal in building and maintaining strong client relationships, ensuring service excellence, and driving growth opportunities. The successful candidate will act as the primary contact for key accounts, managing client expectations while ensuring delivery of high-quality solutions.

Key Responsibilities

Manage a portfolio of key client accounts, acting as their primary point of contact.
Develop strong, trusted relationships with clients, understanding their needs and ensuring satisfaction.
Oversee the delivery of client projects and services, ensuring deadlines, budgets, and quality standards are met.
Collaborate with internal teams to align account strategy with business objectives.
Identify growth opportunities within existing accounts and support business development initiatives.
Monitor and report on account performance, preparing regular updates for senior leadership.
Mentor and support junior account management staff where applicable.
Uphold company standards, ensuring compliance with policies and best practices.

Skills & Experience

Proven experience in account management, ideally in a professional services or practice environment.
Strong interpersonal and communication skills with the ability to build trust and rapport.
Excellent organisational and time management skills, with the ability to manage multiple priorities.
Strong commercial awareness with a track record of growing and retaining client accounts.
Ability to problem-solve effectively and maintain professionalism under pressure.
Leadership qualities with experience mentoring or managing others (desirable).
Requirements

Must be able to travel to and work in Keighley five days per week.
Minimum of 3+ years’ experience within a Practice environment.
Relevant Accounting qualification (ACCA / ACA / CIMA).
What We Offer

Salary to reflect experience, around £50,000 per annum.
Opportunities for career development and progression within the practice.
Supportive and collaborative working environment.
Company benefits package (to be detailed)