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Support Navigator (Mental Health)

We are looking for 2 Support Navigators to work in a mental health support organisation in Bristol. Customers are people with complex needs living in supported accommodation.

In terms of salary, this would be £12.75 per hour.

Hours will be 37.5 hours.

There is an option of a weekly 12 hours sleep in shift which is paid at £12.21 per hour.

With a sleep in shift the total hours would be 47.5 hours per week (35.5hrs base paid at £12.75 and 12hrs sleep in shift paid at £12.21). Total salary for that would be £31,155.54.

Role Responsibilities:

* Oversee the case load of service users you are responsible for to ensure all aspects of support are delivered, risks assessed and reviewed and outcomes met.

* Complete and review support plans with clear outcomes and actions that enable our service users to move towards independence and belonging.

* Promote independence and provide general support to our service users

* Complete and review clear task plans, ensuring they are followed, actioned and recorded by yourself and other members of the team.

* Complete, action, and review risk management plans whilst delivering creative, flexible and, outcomes driven support.

* Support the implementation of service users' personal goals and ensure monthly KPI targets are met and the cases you support are compliant.

* Support with crisis mitigation and resolution.

* Report on client non engagement and create strategies to improve engagement.

* Actively communicate with external healthcare professionals involved in clients support and understanding their roles and keeping them informed.

* Build strong relationships with family members and be the point of contact whilst positively representing the organisation.

* Enable service users to access and participate in their local community, including access to education and employment opportunities.

* Define & oversee individual and communal budgets and finances.

* Raise safeguarding referrals when required with relevant local authorities.

* Support new staff with induction and shadowing

* Provide help with the upkeep of a client’s property

* Carry out any other duties as required to support the team and our service users.

Requirements:

* Experience in mental health support

* Relevant qualification or training