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Cherry Professional are pleased to be working with their legal sector client to support with the recruitment of a 12 month FTC for an Admin Manager to manage the central Administration function for their Derby office plus additional support across the wider business.
Responsibilities
Lead, inspire, and develop a team of Team Leaders and Administrators to deliver high-quality administrative support
Collaborate with the Legal Advisory Team and other departments
Represent the Administration funtion, contributing to cross-functional initiatives and strategic planning
Support recruitment, onboarding, and professional development of team members.
Liaise with clients to progress their case
Handle escalated complaints ensuring swift and satisfactory resolution
Monitor and report on process exceptions
Allocate resources effectively to manage peak periods
Monitor team performance against KPIs, identifying areas for improvement and implementing action plans
Ensure compliance with legal, regulatory, and internal standards.
About you
Proven leadership experience in legal administration or a similar operational/management role.
Strong understanding of legal compliance.
Excellent communication and interpersonal skills.
Experience with workflow systems
Ability to manage change, drive performance, and foster collaboration.
Passionate about delivering exceptional client service and operational excellence
Fully office based in Derby.
Full time hours with some flexibility available for start and finish times
Other roles you may have applied for: Office Manager, Operations Manager, Administration Supervisor, Senior Administrator
Cherry Professional is recruiting for this role on behalf of the client.
Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role