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Location: UK (London or Manchester area preferred)
? Role: Planner – Maintenance & Installations
? Employment Type: Full-time | Hybrid (some travel required)

A rapidly expanding tech scale-up is seeking a Planner to join its innovative Operations team. This company is at the forefront of transforming last-mile delivery through cutting-edge smart locker solutions, with a mission to make online deliveries more efficient, sustainable, and accessible. After achieving 1000% growth three years in a row, it is now one of the fastest-growing companies in its sector across Europe.

Key Responsibilities:

* Coordinate and plan smart locker installations, maintenance, and corrective interventions across regions in Italy.

* Assign and manage tasks for internal and external technicians, optimizing resources based on geography and availability.

* Monitor and manage service tickets, ensuring resolutions within agreed SLAs.

* Continuously optimize technician scheduling based on proximity, availability, and skills.

* Act as a liaison between the technical team and departments such as logistics and operations.

* Identify and contribute to process improvements that boost operational efficiency.

Requirements:

* Fluent in English.

* Based in or around London or Manchester, with the flexibility to travel as needed.

* 2–3 years of experience in a coordination, planning, or partner-facing role.

* Strong organizational and communication skills.

* Ability to clearly explain technical concepts and manage time-sensitive operations.

* Excellent problem-solving abilities and attention to detail.

* Comfortable working independently in a fast-paced, evolving environment.

* Proficient in Google Suite and digital tools.

What’s in it for you:

* A role within a high-growth, innovation-driven team focused on transforming delivery logistics.

* Flexible working conditions and a hybrid model supporting work-life balance.

* A competitive salary and performance-based bonus.

* Opportunities for career growth, learning, and making a tangible impact.

* A collaborative culture that values creativity, ownership, and results.

Ready to help reshape last-mile delivery in Europe?
Apply now and be part of a fast-moving team building the future of logistics