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The Company:
Established for over 25 years, this established contractor continues to experience of period of sustained growth. With a belief that their staff are their greatest asset, they have a reputation developing their staff which is demonstrated by their staff retention.
As the business continues to grow, we are now looking to add a talented Service Operations Specialist to the Service Operations Team to further enhance the service delivery side of the business.
Pay and Benefits:
Salary: Upto £28,000
Bonus: 10%
Hours: 37.5 per week (Monday to Friday)
Holidays: 22 rising with service
Benefits: pension; health care and death in service
This is a permanant, office based role
The Job:
Working as an integral part of the Service Team, you will be responsible for the smooth running of your service patch; this will include:
* Providing exceptional customer service to customers
* Managing quotes
* Problem solving and dealing with queries
* Working closely with internal customers
* Keeping internal and external systems updated.
About You:
You will already be working as a service-related environment, preferably within an engineering related business; along with an outgoing personality, you will also need:
* Able to work under pressure
* Capable of taking ownership from start to finish
* Be confident and used to working in a very busy, often challenging environment
* Have strong IT skills and be confident with Excel
This role would suit: Customer Service; Debt Collection; Resourcer; Recruitment Consultant; Service Coordinator; Account Manager; Service Delivery
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