Login to Apply

Changing Lives Housing Trust

Job Title: Project Worker

Contracted Hours: 09:00 – 17:00 Monday to Friday (total of 40 hours per week)

Job Purpose:
The Project Worker delivers an intensive housing management service, supporting homeless clients in temporary placements to achieve independence and move into sustainable housing. The role combines client-led keywork, property management, partnership collaboration and coordinate the day-to-day smooth running of each house they are responsible for.

Key Responsibilities:

* Provide housing management services, including tenancy sign-ups, inductions, rent collection, occupancy checks, and addressing antisocial behaviour.

* Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.

* Maintain safe, clean, and legally compliant accommodation in line with CLHT standards.

* Deliver regular keywork sessions, support planning, risk assessments, and facilitate client engagement.

* Liaise with external partners and escalate concerns to managers when required.

* Keep accurate, GDPR-compliant records of all client interactions and housing activities.

* Promote team collaboration, support volunteers, and participate in supervision and team meetings.

* Adhere to Health & Safety, Lone Working, Safeguarding, and equality policies.

* Flexibly undertake other duties as required to support service delivery.

* Ensure the accommodation meets all legal and statutory health and fire safety requirements.

Person Specification:

Knowledge:

* Welfare benefits, homelessness causes, and Adult Safeguarding principles.

* Familiarity with partner agencies (e.g., Probation, Local Authorities, Refugee Council).

* Commitment to equality and diversity principles.

Skills & Abilities:

* Build rapport with clients and manage challenging behaviour.

* Work independently, manage time effectively, and meet deadlines.

* Strong verbal/written communication, IT literacy, and record-keeping skills.

* Empathetic, approachable, adaptable, and confident in team settings.

Experience:

* Working with single homeless clients with support needs or equivalent experience.

* Experience in multi-agency collaboration and prioritising workload in a fast-paced environment.

* De-escalation and conflict resolution experience.

Qualifications:

* Minimum 5 GCSEs (A*-C) including Maths and English or equivalent.

* Commitment to ongoing professional development.

* Valid driving license desirable.

Other Requirements:

* DBS check.

* Commitment to CLHT’s values and mission.

* Strong empathy with homeless people, demonstrating a non-judgmental approach.

A more in-depth job description will be provided to successful candidates