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Sales Administrator

Location: Ripon

Starting salary- £24,500 p/a

Benefits: 23 days annual leave + stats, Healthcare cashback plan, and much more.

A fantastic opportunity for a candidate with an interest in Sales and Customer Service. In this role you will support both the sales team and B2B customers. You’ll be involved in processing orders, keeping records up to date, and helping to solve customer queries in an efficient and professional way. It’s a busy, hands-on role that’s ideal if you like staying organised, working with people, and learning new skills in a fast-paced environment.

Our client are specialists within their field who work with some biggest UK and international brands. This opportunity is ideal for candidates who are highly organised and ready to learn in a busy sales Support Team.

Responsibilities include:

Sales Administration:

Processing customer orders via email, phone or online chat

Enter and manage orders on multiple systems

Ensuring orders are processed accurately and with a high level of attention to detail

Supporting delivery timelines by managing customer expectations

Ensuring all orders are processed within the service level agreements

Look for chances to recommend extra products or services

Help on bard new clients to the company systems

Coordinating with other departments, such as finance and operations

Support projects for customers

Customer Service:

Support clients with questions or problems, working with other teams when needed

Provide friendly, helpful after-sales support

Keep customer details up to date on the company systems

Build strong relationships with customers and team members

What skills do you need?

Good Communicator: Friendly and confident talking to customers and teammates

Customer First: Always ready to help and go the extra mile

Team Player: Works well with others and supports the team

Flexible: Happy to take on different tasks and learn new things

Attention to Detail: Careful, organised, and accurate with your work

Please apply ASAP via the link or contact Unity Resourcing for more info