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We are looking for a Receptionist to join our team based in our London office. This role will provide professional receptionist support and help with administration support across the office.

Main Duties and Responsibilities

* Provide a professional Reception service ensuring courteous and warm welcoming of visitors and staff.

* Offering and providing refreshments to invited guests and providing storage of personal items.

* Manage and oversee visitor, employee and contractor access passes to our St James Market in line with internal policies.

* Ensure incoming calls are answered professionally and promptly.

* Ensure incoming emails are answered appropriately and promptly, and any issues escalated to Front of House Supervisor (FS).

* Contribute to the updating and maintenance of the Reception Manual.

* Support and assist (FS) with ad-hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including but not limited to:- Administration, catering, and concierge service for VIP guests.

* Make meeting and room bookings and manage calendar, liaising with staff about changes and guests – Liaise with FS and reception team to ensure these are managed in an efficient and professional manner.

* Support FS with Catering and VIP meeting room and event Set-Up.

* Support FS and team with event delivery.

* Support with incoming and out-going post including making DHL and Royal Mail bookings, including diligence on the security of incoming post

* Support FS with timely creation of Purchase Order Requests and subsequent acceptance of Purchase Orders on company ‘Purchase to Pay’ (P2P) system, for SJM goods and services.

* Make courier bookings as requested and ensure records are kept up to date including completion of relevant invoices.

* Report building or cleaning issues to facilities team.

* Support and assist FS with the management of catering and stationery together with associated stock control, as well as other ad-hoc purchases.

* Liaise with on-site cleaners and other service providers as required.

* Support and assist FS with departmental administration including but not limited to, credit card and petty cash reconciliation.

* Report all incidents, accidents and significant near misses.

* Develop and maintain great working relationships with key stakeholders.

* Act as a Fire Warden.

About You

* Minimum of 2 years experience as a receptionist in a fast paced, demanding corporate environment

* Excellent administration skills

* proficient in MS Office

* Personable with excellent communication skills

* Ability to multi-task

* Strong attention to detail

* Ability to meet deadlines

* Flexibility in approach to work

Division:

Corporate