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Service Advisor – Nuneaton

Salary: Up to £30,000 per annum (DOE)
Hours: 42.5 hours per week
Contract: Permanent

Overview
We're looking for a dedicated Service Advisor to join our award-winning team in Nuneaton. This is your chance to build a career with an award-winning employer, delivering exceptional customer service in a supportive environment with fantastic benefits and progression opportunities.

Key Responsibilities

Book vehicles in for service and repairs, managing workshop capacity effectively

Provide regular progress updates to customers and gain approval for additional work

Produce accurate job cards, invoices and estimates

Identify customer needs and provide full explanations of work carried out

Liaise with the Parts Department to ensure availability of components

Actively sell after-sales services and maintenance contracts

What You'll Need

Proven experience in a customer service role

Excellent communication and organisational skills

Ability to work in a fast-paced environment

Commercial awareness with a customer-focused approach

Experience in automotive/service advisory role (advantageous but not essential)

What's On Offer

Up to £30,000 per annum depending on experience

23 days holiday + bank holidays + birthday off

Working for an award-winning employer

Official Great Place to Work™

Enhanced maternity/paternity policies

Comprehensive life assurance package

Private GP access and mental health support

Annual appraisal programme and clear progression opportunities

Extensive training and development programmes

Reward and recognition schemes

Company pension scheme

Don't tick every box?
If you have strong customer service experience and are looking to develop your career, we still want to hear from you. We value attitude and transferable skills as much as direct experience.

Sound like you?
If you're ready to join an award-winning team with excellent benefits, get in touch with Cal today.

Call Cal at Kemp Recruitment on (phone number removed)
Email: (url removed)

Ref: INDCR