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Operations and Change Project Coordinator

Location: Leicester; Office based

Salary: £24 - 28k

We’re the largest privately-owned mortgage network in the UK. Our goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location.

The Role

Support with the planning, designing, communication and implementation of all aspects of designated projects supporting Operations and the wider business.

Key Tasks:

Supporting and coordinating change activity using established project methodology to ensure projects are delivered both on time and in budget, with clearly documented objectives, workstreams, milestones and actions.
Stakeholder engagement, co-ordination of activity, including project meetings, reviews and the sharing of performance per milestones.
Ensuring that all Operational activities conform to regulatory and company standards to ensure good customer outcomes are maintained.
Weekly, monthly and quarterly (Board) reports, ensuring all change activity is visible and projects statuses are known.
Identification of any problems that might jeopardise the delivery of change activity, with appropriate recommendations for remedial actions.

The ideal candidate should have the following experience:

Understanding of project methodology.
Excellent interpersonal skills, with the ability to build strong relationships at all levels.
Excellent time management, prioritisation, and multitasking abilities.
Ability to give and receive positive and negative feedback in a respectful manner.
Able to work effectively under own initiative as well as part of a wider team.
High attention to detail.
Excellent planning, critical thinking, and problem-solving skills.

Benefits:

Company pension
Health & wellbeing programme
Sick pay
Options to buy/sell holiday

The role will require occasional travel to other offices across the UK.

As we are a non-sponsoring organisation, you must have the right to work in the UK