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Customer Service & Admin Assistant – £12.75/hr – Leeds LS25 – Temporary
We are recruiting on behalf of our client for a Customer Service & Admin Assistant to join their small, friendly team during a busy peak period. This is a great opportunity for someone with a background in customer service or administration who enjoys a varied role and thrives in a fast-paced environment.
Location: Leeds LS25
Pay Rate: £12.75 per hour
Hours: Ideally 08:30–16:00, Monday to Friday (flexible lunch break – 30 minutes or 1 hour)
Contract Type: Temporary (peak period cover)
Key Responsibilities:
Responding to product and delivery enquiries via email, phone, and online chat
Processing orders received by telephone or email
Responding to voicemail messages in a timely manner
Liaising with warehouses and delivery companies regarding customer orders
Updating orders with dispatch information
General admin tasks such as running reports and collating information for invoicing
Candidate Requirements:
Previous experience in a customer service or admin role preferred
Basic knowledge of Excel and confidence using computers
Familiarity with Shopify or similar platforms is a bonus (training provided)
Strong communication skills and a proactive, can-do attitude
Excellent attention to detail and organisational skills
What’s on Offer:
Friendly, supportive working environment
Full training provided on internal systems
Immediate start available
Flexible working arrangements during the day
A great opportunity to gain experience during a busy seasonal period
If you're a reliable, enthusiastic individual looking for a temporary role where you can make a real difference, we’d love to hear from you.
Apply now to be considered for this exciting opportunity