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Job Title: Inside Sales Administrator

Salary: £28,000 - £32,000

Benefits: 25 days holiday, private healthcare, 5% pension, 10 % company bonus (£3000)

Duration: Permanent

Location: Luton

Hours: Mon-Fri - 8.30 - 4.30 or 9.00am - 5.00pm - office based but flexible hours

What you want to know about this employer

· Hugely successful global leader in scientific instruments a market leader, with over 60 years in the industry and still growing

· An extremely well organised, structured business with a warm family feel, a traditional yet down to earth culture

Purpose of role

*

Assisting the Sales team with new contracts, managing contract renewals, and maintaining the existing client portfolio.

Responsibilities

* Management of the renewals for existing customer contracts

* First point of contact for contract renewals and ammendents

* Maximising the contract value by sharing additional services and checking account details for additional instruments that could be included

* Preparing quotations with correct pricing and communicating with customers by phone and email to negotiate, sell contracts and secure orders

* Generate Service Orders for the contracts sold to allow the Service Engineers to deliver the required activities

* Administering the sales process and managing all customer communication in the CRM system as per company standards

Experiences, skills and personal attributes;

* Account Managerment or inside sales experience essential

* Skilled in co-ordinating contracts process both and and renewed

* Exceptional Customer Service Skills

* Take ownership of work and keep on top of varied workloads

* Excellent time management and multitasking skills

* Methodical and accurate, works with precision

Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find suitable candidates for this opportunity