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Elvet Recruitment are working with a successful and trusted House Builder looking for a Customer Care Administrator in the Leeds Area on a Permanent Part Time basis.

Reporting to the Head of Customer Care, you will play a key role in supporting the Customer Care team.

What You’ll Be Doing:

* Keep internal Customer Care logs updated and accurate.

* Support the team with admin tasks—responding to emails, handling documents, filing, and more.

* Act as a liaison between subcontractors and the business to ensure maintenance work is completed, including invoice processing and applying charges where needed.

* Coordinate with procurement for material orders when required.

* Track and follow up on completion documents.

* Issue welcome letters and information packs post-legal completion.

* Work closely with Site Managers to ensure timely completion of remedial tasks.

* Compile weekly updates and share with relevant teams.

* Maintain thorough, organised records across all files.

What We’re Looking For:

* Admin experience in a fast-paced setting.

* Background in construction or homebuilding is a plus.

* Strong IT skills, especially in Microsoft Office.

* Embraces diversity and inclusive workplace practices.

Role Information:

* Flexible, part-time position (21 hours/week).

* Travel may be required between office and development sites.

* Competitive salary with generous holiday allowance (25 days + bank holidays).

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

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Please call Heather Sweetman at Elvet Recruitment to discuss in more detail