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Neighbourhood Manager

Hourly Rate: £37 PAYE to £49 Umbrella

Location: Welwyn

Job Type: Temporary

Reed is pleased to be partnering with the council in Welwyn to recruit a Neighbourhood Manager for their Public Realm team. This pivotal role involves conducting a comprehensive service review of the Neighbourhood Service, which focuses on council housing tenancy management. The ideal candidate will possess a strategic vision and operational expertise to ensure the service adheres to all regulatory, corporate, and customer requirements.

Day-to-day of the role:

Conduct a detailed service review of the Neighbourhood Service, examining its structure, functions, staffing, and resources.
Develop business cases, conduct feasibility analyses, and plan resources to align the service with regulatory, corporate, and customer needs.
Oversee the strategic and operational delivery of a high-quality Neighbourhood Service.
Ensure the delivery of an effective and customer-focused service that supports tenants in living fulfilling, healthy, and independent lives.
Lead a housing management service within a dynamic and changing organisational context, managing staff across various landlord functions.
Identify and implement service/business development opportunities to enhance long-term viability, customer experience, and value for money.
Foster effective and collaborative working relationships with internal teams, customers, partner groups, and stakeholders.Required Skills & Qualifications:

Extensive knowledge of housing, tenancy, and housing management practices, including legal and regulatory requirements.
Proven experience leading a housing management service within a dynamic organisation.
Demonstrated ability to manage staff across a range of landlord functions.
Strong track record of identifying and implementing service/business development opportunities.
Experience in building effective and collaborative working relationships with various groups.
Current driving licence and access to a vehicle with relevant insurance for business use.To apply for this Neighbourhood Manager position, please submit your CV detailing your relevant experience