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Park Holidays offers a range of distinctive parks in some of the most popular resorts along the coast. Each has its own style and character – but always with the same high standards of accommodation and service.

Facilities vary from park to park, but usually include a leisure pool complex and club house with regular entertainment.

At Park Holidays UK we always aim to offer customers the very best value for money with our affordable caravan holidays. If you are looking to own your own holiday home we offer a wide range of great value models to suit all tastes and budgets.

Job Summary

As an Administration Assistant, you will play a crucial role in supporting the Administration Manager by handling a wide range of administrative tasks. This role requires adaptability, strong organisational skills, and a "can-do" attitude. You will be responsible for ensuring compliance with company policies, managing owner accounts, assisting with payroll, and maintaining efficient office operations. Previous experience in an administrative role, preferably within the leisure industry, is desirable, but full training will be provided for the right candidate.

Job Duties

Process paperwork to ensure compliance with company policies and regulatory bodies, maintaining accurate records and documentation.
Efficiently communicate with owners, contractors, and manufacturers to maintain strong working relationships and ensure the best service and pricing.
Prepare and send daily, weekly, and monthly reports (banking, purchase ordering, stock returns, etc.) to Head Office by established deadlines.
Manage cash handling processes, including preparation for collection by external companies.
Oversee all aspects of owner accounts, including insurance, gas and electrical tests, billing for maintenance jobs, debt collection, and relationship building.
Assist the Administration Manager with payroll administration, ensuring accurate processing of payroll, maintenance of staff records, and coordination of sickness and holiday records.
Assist in monitoring departmental budgets, raising and releasing purchase orders, and tracking spending against budgets.
Assist with the compilation and maintenance of Health and Safety paperwork, personnel files, sales documentation, and owner files.
Provide additional administrative support as required by the business to ensure smooth operations.

Qualifications

In lieu of the above education requirements, a combination of experience and education will be considered.
Proficiency in Microsoft Excel and Word is essential; experience with internal software systems is a plus.
Strong communication skills, with the ability to interact effectively with owners, contractors, staff, and head office departments such as Accounts and HR.
Willingness to work flexible hours, including weekends, to support the park’s operations.
Ability to work independently, take initiative, and manage tasks under pressure, ensuring all paperwork is compliant, recorded, and filed correctly