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Customer Service Advisor – Ledbury, Herefordshire

Hours: 37 per week
• Mon–Thurs: 08:30–17:00 (1 hour unpaid lunch)
• Friday: 08:30–16:30 (1 hour unpaid lunch)

Pay: £12.50 per hour
Start: ASAP
Location: Ledbury, Herefordshire
Contract: Temporary ongoing 

We are recruiting a Customer Service Advisor to join a small, friendly and fun team based in Ledbury. This is a fantastic opportunity for someone who enjoys speaking with customers and wants to work in a supportive, relaxed environment.

What the role involves:
Handling customer enquiries by phone and email
Processing orders and updating customer details
Using in‑house software systems (full training provided)
Providing accurate information and delivering excellent customer support
Working closely with a small team to ensure smooth daily operations
General administrative tasks as requiredWhat we’re looking for:
Previous customer service experience is desirable
Strong communication skills and a friendly manner
Willingness to learn new systems and processes
Good attention to detail and organisational skills
Someone reliable, positive and team‑focusedWhat’s on offer:
Fun and supportive working environment
Training provided on all internal systems
Monday–Friday working week with great work/life balance
Ongoing temporary role with immediate start available
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy