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A IT Support and maintenance company are seeking a motivated and enthusiastic IT Apprentice to join their team. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.

KEY DUTIES –

* Provide first-line IT support to staff and users, under guidance

* Assist in setting up and maintaining Windows 11 devices

* Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)

* Monitor and maintain Wi-Fi connectivity and escalate issues where necessary

* Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)

* Support software installations, patching, and troubleshooting

* Assist with setting up user accounts, email, and permissions

* Document issues and solutions in the IT support system